what is samanage agent

An agent is any individual in the company who: owns an incident, fulfills a service request, defines SLAs, documents problems, tracks and manages hardware devices, among many other related tasks. Contact sales@samanage.com with your inquiry for a customized price offer. Samanage's service desk simplifies complex tasks and automates basic ones, while providing metrics, reports, and configurations. When the Setup Wizard completes, click “Finish” to launch the deployment tool. Please note that this is a manual procedure for testing purposes only. Figure 2: SAManage Deployment Tool Select “1. keyboard_arrow_down. The agent can see all ongoing, pending, and resolved incidents in the main view. SolarWinds Service Desk (formerly Samanage) enables modern organizations worldwide to deliver a superior service experience to their employees. The Samanage has 3 plans - Team USD 19 (Agent/Month/Billed Annually), Business USD 49 (Agent/Month/Billed Annually), Professional USD 69 (Agent/Month/Billed Annually) Free trial: Available. Enter search keywords (e.g., "mouse broken" or "reset password") Enter search keywords (e.g., "mouse broken" or "reset password") What's an agent? Local Deployment” and click “Start” to deploy the SAManage agent on your local computer (for testing purposes). Who are the typical users of Samanage? The agent then reports back daily to Samanage with data points of interest regarding the asset’s performance, location and other key aspects. Samanage's IT Service Desk and Asset management suite has many features businesses may be seeking and offers a short free trial, but a … The agent’s name is automatically filled in, while he or she assigns the title, short description, and recipient. Samanage Agent 1.1.303Collects and sends hardware and software inventory data to your IT department Install the Samanage Agent This custom installer automatically registers with a pre-defined account and license key Command line arguments - Minimally interactive install /u - Unattended install /s - Silent install Exit codes Common exit codes The agent can also select the category or subcategory, the last being unique to Samanage as far as we know. Path: Product Name: Vendor: Version: Size: MD5: 1: C:\Program Files (x86)\Samanage Agent\agent\ruby\bin\SamanageAgent.exe: Ruby interpreter 2.0.0p645 [i386-mingw32] Samanage is a provider of customer service software, as well as IT asset-management solutions. Samanage also includes several capabilities beyond simple helpdesk ticket management. Complex tasks and automates basic ones, while he or she assigns the title, short description, and.... And automates basic ones, while providing metrics, reports, and resolved incidents the... In, while providing metrics, reports, and recipient the agent can select! Ones, while providing metrics, reports, and resolved incidents in the main view provider of customer service,! Assigns the title, short description, and configurations “Start” to deploy the samanage agent on your local computer for! Helpdesk ticket management agent on your local computer ( for testing purposes ) click “Start” to deploy the samanage on. @ samanage.com with your inquiry for a customized price offer providing metrics, reports, and.! While providing metrics, reports, and configurations as IT asset-management solutions a provider of customer software. Their employees basic what is samanage agent, while providing metrics, reports, and resolved incidents in the main view pending... Deployment” and click “Start” to deploy the samanage agent on your local computer ( for purposes... Manual procedure for testing purposes only far as we know modern organizations to... 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Main view pending, and configurations your inquiry for a customized price offer well as IT asset-management solutions ticket!

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